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Patient Safety and Patient Privacy in Information Security from the patient's view: A Case Study



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Journal of Information System Security
Volume 6, Number 4 (2010)
Pages 7185
ISSN 1551-0123
Rose-Mharie Åhlfeldt — School of Humanities and Informatics, University of Skövde, Sweden
Eva Söderström — School of Humanities and Informatics, University of Skövde, Sweden
Information Institute Publishing, Washington DC, USA




The patient is the most important actor in healthcare and it is an obligation for healthcare to operate so that it fulfils the requirements of good care, i.e. provide patients with both patient safety and patient privacy. Furthermore, patients visit more than one healthcare provider, which implies the need for cross-border healthcare and a focus on the patient process. In order to manage sensitive patient information, IT solutions are required and the need of information security in healthcare is obvious. This paper presents the results from a case study in Swedish healthcare aiming to identify problems and needs concerning patient safety and patient privacy from a patient view. We also present how patient safety and patient privacy relate to the information security area, and emphasize the patient's view on these issues when the transfer of patient information between different healthcare providers becomes more common in the future. The results show that patients focus more on patient safety than on patient privacy, and that their role in their own process must be highlighted.




Information Security, Healthcare Informatics, Patient Safety, Patient Privacy, Patient Process




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